Jim Letourneau's Blog

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Shaw Communications Backup "Plan"

An estimated 20-30,000 Shaw customers are without cable or phone. Stampede revellers are struggling to find working ATMs and emergency services are severely affected. 

A transformer fire on the 13th floor of the Shaw Media's Calgary office created the problem. Of course Shaw had a backup plan in place. The Shaw executive team is amongst the highest paid in Canada (source). These people are paid the big bucks to think of contingencies.


I don't think Shaw knows what the word "backup" means. Look for the wall of apologies and excuses tomorrow followed by no changes in senior management.